Terms of Service

Last updated: 24 October 2026

Welcome to NUSH Jewel. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to these Terms. Please read them carefully before making a purchase.

1. General Information

This website is operated by NUSH Jewel. Throughout the website, the terms “we”, “us”, and “our” refer to NUSH Jewel.

NUSH Jewel offers artificial jewellery and related accessories for personal use and gifting. We reserve the right to update these Terms when necessary, subject to applicable law.

2. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law. If you are below the age required to enter into such an agreement, you must use the website with the involvement and permission of a parent or legal guardian, as applicable.

3. Products and Descriptions

We make reasonable efforts to display our jewellery products, colours, sizes, materials, and other details accurately.

However:

  • Product colours may vary slightly depending on screen settings and lighting.

  • Minor variations in appearance may occur between product photographs and the actual product.

  • Product descriptions, materials, dimensions, and care instructions should be reviewed before purchasing.

Such variations do not remove your rights if a product is defective, misdescribed, or otherwise covered by applicable consumer protection laws.

4. Pricing and Payments

All prices displayed on our website are in Indian Rupees (INR), unless otherwise stated.

We reserve the right to correct genuine pricing or listing errors and update prices before an order is accepted, subject to applicable law. Any applicable shipping charges, taxes, or other fees will be disclosed as required before checkout.

Payments may be processed through third-party payment service providers. Your payment is also subject to the relevant provider’s terms and conditions.

5. Orders and Acceptance

When you place an order, you agree to provide accurate and complete information, including your name, contact number, delivery address, and payment details.

After placing an order, you may receive an order confirmation. An automated confirmation does not necessarily mean that the order has been finally accepted.

We may contact you to verify order details or address issues involving stock availability, suspected fraud, or incorrect information. Any cancellation or refusal of an order will be handled in accordance with applicable law. If payment has already been collected for an order that we cancel, an appropriate refund will be provided where required.

6. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated time communicated on our website or during checkout.

Delivery timelines are estimates and may be affected by courier delays, weather, public holidays, operational disruptions, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery details. Please contact us promptly if you identify an error in your shipping information.

For further details, please refer to our Shipping & Delivery Policy.

7. Cancellation, Returns and Refunds

Order cancellations, returns, exchanges, and refunds are governed by our separate Refund & Return Policy and Cancellation Policy.

Customers should inspect products upon delivery and contact us promptly if an item is damaged, defective, incorrect, or missing.

We will handle eligible requests according to our published policies and applicable Indian consumer protection laws. Nothing in these Terms excludes or limits any consumer rights that cannot legally be excluded.

8. Jewellery Care and Use

To maintain the appearance and condition of your jewellery, we recommend following the care instructions provided with the product or on our website.

Unless expressly stated otherwise in the product description, artificial jewellery should not be assumed to be waterproof, tarnish-proof, hypoallergenic, or suitable for continuous exposure to water, perfumes, cosmetics, or chemicals.

Product-specific claims about materials, plating, durability, or other properties will be stated where applicable.

9. Intellectual Property

All website content, including brand names, logos, photographs, product descriptions, graphics, designs, and written materials, belongs to NUSH Jewel or its respective licensors, unless otherwise stated.

You may not reproduce, distribute, modify, publish, or commercially use our content without prior written permission, except where permitted by applicable law.

10. Prohibited Activities

You agree not to:

  • Use the website for unlawful or fraudulent purposes.

  • Submit false, misleading, or unauthorized order information.

  • Attempt to interfere with the website's security or operation.

  • Copy or misuse our website content, branding, or product images without authorization.

  • Use automated tools to access or misuse the website in a manner that violates applicable law or our legitimate rights.

11. Third-Party Services and Links

Our website may use third-party services for payments, delivery, analytics, marketing, or other functions. These services may be governed by separate terms and privacy policies.

We are not responsible for independent third-party websites or services beyond the responsibilities imposed on us by applicable law.

12. Limitation of Liability

To the extent permitted by applicable law, NUSH Jewel will not be liable for indirect or consequential losses arising from the use of our website or products where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, statutory consumer rights, or any liability that cannot legally be excluded or restricted under applicable law.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and share personal information.

Please review our Privacy Policy before placing an order.

14. Changes to These Terms

We may revise these Terms from time to time. Updated Terms will be published on this page with a revised “Last updated” date.

Changes will apply as permitted by applicable law. Your use of the website after updated Terms are published indicates acceptance of the revised Terms to the extent legally applicable.

15. Governing Law and Disputes

These Terms are governed by the laws of India.

Any disputes will be handled by the competent courts or dispute-resolution authorities with jurisdiction under applicable law. Nothing in this section limits any mandatory consumer remedies or jurisdictional rights available to customers.

16. Contact Information

For questions about these Terms, orders, or our services, please contact us:

Business Name: NUSH Jewel
Email: support@nushjewel.com
Business Address: 3rd Floor, Habitech Crystal Mall, Gautam Buddha Nagar, Uttar Pradesh – 201310, India

We will review and respond to customer enquiries in accordance with applicable law.

Thank you for shopping with NUSH Jewel.

NUSH Jewel – Everyday Elegance.