Privacy Policy

Last updated: 24 October 2026

At NUSH Jewel (“NUSH Jewel”, “we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, or contact us.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing address, and shipping address.

  • Order Information: Products purchased, order details, transaction status, and purchase history.

  • Payment Information: Payments are processed through third-party payment providers. We generally do not store your complete card or banking details.

  • Technical Information: IP address, browser type, device information, and website usage data.

  • Communication Information: Information you provide when contacting us through email, contact forms, or other customer support channels.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders.

  • Confirm payments and send order updates.

  • Respond to customer enquiries and complaints.

  • Process eligible returns, refunds, and cancellations.

  • Improve our website, products, and shopping experience.

  • Prevent fraudulent transactions and protect our business.

  • Send promotional messages and offers where permitted by applicable law and, where required, with your consent.

  • Comply with applicable legal, tax, accounting, and regulatory obligations.

3. Sharing of Information

We do not sell your personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our business, including:

  • Shopify: To host and operate our online store.

  • Payment Providers: To process transactions securely.

  • Delivery Partners: To ship and deliver your orders.

  • Analytics and Marketing Providers: To understand website performance and manage marketing activities, where applicable.

  • Legal and Regulatory Authorities: Where disclosure is required by law or necessary to protect our legal rights.

These parties may process information according to their own privacy policies and applicable legal requirements.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember your preferences, maintain shopping cart functionality, improve website performance, and understand how visitors use our store.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

5. Data Storage and Security

We take reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

Your information may be processed or stored by Shopify and our service providers in locations outside India, subject to applicable laws and safeguards.

Although we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfil orders, provide customer support, maintain business records, resolve disputes, prevent fraud, and meet applicable legal obligations.

When information is no longer required, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable law.

7. Your Privacy Rights

Subject to applicable law, you may request to:

  • Access personal information we hold about you.

  • Correct inaccurate or incomplete information.

  • Request deletion of personal information where legally permissible.

  • Withdraw consent for processing where consent is the applicable legal basis.

  • Opt out of promotional communications.

  • Raise a privacy-related complaint or grievance.

To exercise these rights, please contact us using the details provided below. We may need to verify your identity before processing a request.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, content, or security. We encourage you to review their privacy policies before sharing personal information.

9. Children's Privacy

Our website is intended for general customers and is not directed at children below the age permitted under applicable law to independently provide consent for the relevant processing. We do not knowingly collect children's personal information in violation of applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website features, or legal obligations. Any updates will be published on this page with a revised “Last updated” date.

11. Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Business Name: NUSH Jewel
Email:  support@nushjewel
Business Address: 3rd Floor, Habitech Crystal Mall, Gautam Buddha Nagar, Uttar Pradesh – 201310, India

We will review and respond to privacy-related requests in accordance with applicable law.

Thank you for trusting NUSH Jewel.

NUSH Jewel – Everyday Elegance.